Onboarding Guide

Introduction

Welcome to Twikit

Twikit is a B2B SaaS company offering TwikBot, a cloud platform for 3D product configuration and visualization, purpose-built for manufacturers and their partners. TwikBot enables companies to bring complex, configurable products to life in real time — allowing end customers, sales teams, and partners to explore, configure, and validate products visually before a single unit is produced.

This documentation is intended for agencies, studios, implementation partners, and system integrators working with the TwikBot platform. It serves as your primary internal reference for understanding how TwikBot works, how to implement it, and how to deliver successful configurator projects for your clients.


How to Use This Documentation

This space is organised to follow the natural progression of working with TwikBot — from understanding the platform, to building configurations, to integrating with external systems, and finally delivering and supporting live implementations.

If you are new to TwikBot, start here in Getting Started and work through the sections in order. If you are returning for a specific topic, use the sidebar navigation or search to go directly to the relevant section.

For technical reference documentation — API, Web SDK, and developer guides — refer to Developer Docs, accessible via academy.twikit.com.


Who This Documentation Is For

Role

Description

Agency / Studio

Creative or technical agency building a configurator solution on behalf of a manufacturer

Implementation Partner

Partner responsible for end-to-end delivery of a TwikBot project

System Integrator

Technical team connecting TwikBot to enterprise systems such as ERP, CRM, or eCommerce